Untitled #12
We're pleased to say all systems are now back up and running - if you submitted a ticket and haven't received an auto response, please re-submit.
We have received an update from our helpdesk provider: "Unfortunately our hardware SAN in our cloud environment has failed unexpectedly. Replacement hardware has been emergency rush ordered from the vendor to replace this, however the current ETA is next day delivery at best. We are working on alternative solutions in the mean time to restore services. "
We're currently experiencing an issue with our support helpdesk, meaning users cannot access to raise or view tickets. Our technicians are working to resolve this as quickly as possible.
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