Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

Our provider's TaskForce team is working on this issue as we speak, and they believe that the issue will be resolved shortly.

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Investigating

We are aware of an issue affecting connectivity to our helpdesk system. Please continue to submit any replies or new tickets as normal, and they will be queued. Our service provider is aware of the issue and working to resolve the issue.

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Began at: