Network connectivity issue

We've now resolved the incident. Thanks for your patience.

We're still investigating the problem but we've had no further reports of any ERR_CONNECTION_REFUSED errors. We'll provide another update shortly.

Our monitoring indicates that the issue has now been resolved, but we are continuing to test.

We've identified the problem with network connectivity is isolated to London's CDN node, all other locations and users remain unaffected. The problem is intermittent and websites will work on a reload of the website. We are currently investigating the problem. We'll provide a further update by 13:30 GMT

We've had more reports of network connectivity issues, we're checking these further. We'll provide another update by 13:20 GMT

We've made some updates to our network to prevent any further connectivity issues and we're currently monitoring for any further reports. We'll provide a further update shortly.

Our monitoring has alerted us to an issue with network connectivity and we are investigating. We will provide more information shortly.