Datacentre connectivity issues

Resolved
Resolved

All services now running as normal!

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Recovering

The data centre are preparing a temporary fix and will perform maintenance tonight for a long term fix.

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The data centre believe they have isolated the fault to one component, and are working on a resolution. Next update in another hour.

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Engineers are continuing to restore connectivity to more customers and investigating the remaining connectivity issues. Next update in 1 hour

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Investigating

There is a networking issue currently causing brief outages within a small location of the Pulsant Enterprise Cloud, where our servers are located. Only a single server seems to be affected. We are investigating.

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Began at: